Contact
If you have questions about your benefits, need assistance with enrollment, or aren’t sure where to start, we’re here to help. Use the contact information below to connect with the appropriate team or provider directly.
List of Common Contacts
Benefits Office
For questions about eligibility, dental and vision cards, claims, enrollment, deductions, or general benefits support:
Email: mybenefits@youronesourcesolution.com
Phone: (229) 896-3436
Office Hours: Monday–Friday, 8:00 AM–5:00 PM
Health Plan Providers
For questions about claims, ID cards, provider networks, or coverage details, please contact your insurance provider directly.
State Health Benefit Plan (SHBP)
Member Services: (800) 610-1863
Access Member Portal Here
Blue Cross Blue Shield (HRA & Anthem HMO)
Member Services: (800) 610-1863
Access Member Portal Here
United Healthcare (HMO)
Member Services: (800) 610-1863
Access Member Portal Here
Kaiser Permanente (HMO)
Member Services: (800) 514-0985
Access Member Portal Here
Flexible Spending Account (FSA) & Dependent Care Spending (DCA) Provider
For questions about eligible expenses, card transactions, or claims documentation:
Consolidated Administrative Services (CAS)
Member Services: (877) 941-5956
Account Login Here
Disability Provider
For questions about claims, evidence of insurability, or appeals:
Mutual of Omaha
Member Services: (800) 877-5176
Account Login Here
Dental/Vision Provider
For questions about eligible expenses, member cards, or claims documentation:
Ameritas
Account Login Here
Accident, CI, HI Policies
For questions about claims, benefits, or coverage:
Aflac Group
Member Services: (800) 325-4368
Account Login Here
Voluntary Life Provider
For questions about claims, evidence of insurability, or appeals:
Reliance
Member Services: (800) 351-7500
Account Login Here
Permanent Life Provider
For questions about claims, evidence of insurability, or appeals:
Trustmark
Member Services: (800) 918-8877
Account Login Here
